Returns & Exchanges

We want you to be fully satisfied with your Soylent experience, which is why we offer a 30-day return policy for unopened products purchased directly from our store. If your order didn't meet your expectations, our team is here to help make it right through a refund or replacement.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Securely pack the unopened Soylent product in its original shipping box or a similar sturdy container to ensure it arrives back to us safely.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing