Frequently Asked Questions

Everything you need to know about our complete nutrition solutions.

What is Soylent and how does it provide complete nutrition?

Soylent is a meal replacement designed to provide a perfect balance of protein, healthy fats, fiber, and 28 essential vitamins and minerals. Every serving is engineered to provide the nutrition your body needs when you are short on time.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery status.

Can I modify or cancel my subscription?

Yes, you have full control over your subscription. You can skip a delivery, swap flavors, or cancel at any time through your account dashboard before your next billing date.

What is your return policy?

Due to the consumable nature of our products, we generally do not accept returns. However, if your order arrived damaged or you are unsatisfied with your first purchase, please contact our support team within 30 days for a resolution.

Are Soylent products vegan and nut-free?

All Soylent drinks and powders are 100% vegan and do not contain dairy or animal-derived ingredients. Our products are also nut-free, though they are produced in facilities that may handle other allergens.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.